Control towers are a centralized information system for real-time visibility, decision-making, and observing operations throughout your supply chain. They’re maintained by dedicated analysts who understand your measures of success and collect, analyze, and report business intelligence that could directly impact your operations.
Our centralized and carrier-independent control tower system is more than a standalone IT solution. It enables you to establish control and visibility over your entire supply chain by centralizing your logistics network operations.
A people, processes, and technology philosophy
We believe that our clients deserve the best. We staff our control towers with a multilingual team of experts who speak English, German, French, Spanish, Italian, Polish, Romanian, Czech, Arabic, and Chinese.
All of our analysts adhere to standardized processes and deeply understand your key performance indicators, creating a single point of contact for effective governance. Best of all, they’re on duty 24 hours a day, seven days a week, 365 days a year, watching over your supply chains and enabling you to always make informed and responsive decisions.
Strategic, tactical, and operational benefits
We recognize that creating and managing supply chains requires a comprehensive approach. That’s why we have identified three specific areas where our clients benefit from control tower services:
- Strategic: Our control towers enable design control over your entire logistics network. Our expertise in planning, operating, and optimizing global transportation networks enables you to efficiently manage all transport modes and types.
- Tactical: Enhanced supply chain visibility enables a shift to innovative and strategic visions and proactive, demand-driven planning for procurement, operations, and distribution.
- Operational: Advanced monitoring and reporting facilitate real-time inventory tracking, transportation, and exception management from booking to delivery for all transport types and modes.
Premium freight management
Our control tower teams don’t just monitor and manage your logistics network. To ensure you can unlock the best value for every consignment, we also offer a premium freight management tier driven by the Supply Chain Factory control tower. Refer to our Premium Freight Management article to discover the additional rewards our team of experts can deliver for you.
Learn more
Check out our Services and Solutions portfolio and gain insight into how our expert team of logistics experts can help you uncover hidden savings and optimize your supply chain workflows. If you’re ready to explore a partnership with us, visit our Contact page to learn how to get in touch.